A 99.9% Server Uptime
The main advantage of creating your own shared hosting platform is that you don’t need to be worried about compatibility issues – you configure a particular set of software applications in such a way so as to work with a given set of hardware elements. The final result is something even more stable and dependable, since there are less potential chances of failure. We have set up our cloud hosting system using time–tested hardware elements coupled with a significantly tweaked version of Security–Enhanced Linux in order to create an absolutely safe home for your personal sites.
This is why, with each of our Linux shared hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is vital that you also build your own network infrastructure. That’s the reason why we built a custom–configured internal network in each one of our datacenters. Relying on enterprise–grade Juniper routers and switches, our internal network allows for unbelievably fast data transmission speeds and is fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, regardless of which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to lower all possible risks with our cloud hosting plans and irrespective of the fact that our company provides topflight technical support, there are cases when the client simply isn’t happy with what we are offering. Or he wants to upgrade to a more robust hosting service, like a virtual private server or even a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not completely satisfied, you will receive a refund.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you probably know how irritating this can be, especially when your website is at stake. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here and they will respond to you within one hour. And the best thing is that their average ticket response time is well under twenty minutes!