Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section included in our Online Control Panel features a collection of help articles and frequently asked questions. Aimed towards resolving any common issue that you may possibly face, they are contributed by our support team of proficient techs.

  • Top quality support service

  • Tutorial Videos

  • If you’d like to see how a task is accomplished or how an issue is resolved, instead of just reading about it, then check out our collection of instructional video tutorials. They cover plenty of different issues and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client care service with a sixty–minute ticket response guarantee. A group of competent tech support engineers will be at your disposal to answer all the questions that you may possibly have. During off–peak periods, a reply will be offered in even less than twenty minutes.