1 hour ticket response
Fast support is our major responsibility and this is why we have a team of expert client support engineers who will be happy to provide a quick reply to any question that you may possibly have. Just open your technical support ticket from the Online Control Panel and we will respond within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute support ticket response time.
A Top–Quality Help Desk Service
We’ve got a team of web hosting support engineers who will be happy to answer all your inquiries anytime you are in need of help. Most of our customer service team members have several years of experience in the Linux shared hosting niche, which suggests that you can constantly count on prompt and in–depth answers to your questions.
An Intuitive Help Section
Included in the Online Control Panel is an easy–to–browse Help Center section, which offers different information sources. You can browse through a constantly updated knowledgebase offering web hosting account administration articles and web site administration articles, watch the instructional video tutorials or explore our F.A.Q. repository.