Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for each and every shared hosting account on our servers. We utilize an avant-garde cloud web hosting platform in which each and every part of the hosting service is addressed by a separate group of web servers, so if one server fails, the remaining ones in the cluster are going to take over at once. The cloud platform also lowers the overall load substantially, so the website hosting service is a lot more stable compared to a service where everything runs on just a single machine and your Internet sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to make sure that your websites will stay online no matter what. Hardware and software firewalls ensure the proper functioning of your servers in case of DDoS attacks whereas in the case of any software issue, we have professionals checking the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages offer a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service disturbances at all due to the fact that we employ a groundbreaking cloud platform and instead of managing everything on just one server like most companies do, we have separate clusters of servers that manage each and every service - files, emails, CP, databases, etc. We've got a custom made load-balancing system, so our website hosting service is far more stable than what you would typically find on the market. To make certain that nothing will disrupt the work of your Internet websites, our server facilities have diesel backup generators and a number of different Internet providers. We have hardware and software firewalls to prevent DDoS attacks and admins monitoring the web servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS
Our Virtual Private Server plans have a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel backup generators. Additionally, we use new hardware for the physical servers in which the VPS accounts are set up to avoid any possibility of hardware crash and each and every part has been tested substantially. The safety of your information is guaranteed by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites are going to be working practically without any interruptions. Our expert admins will resolve immediately any software issue that may show up, so even if there's a problem with a different virtual private server account on the physical server, your VPS shall not be affected. The web server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide you with an incredibly dependable hosting service.
Service Uptime Guarantee in Dedicated Hosting
While we cannot control what you do with your dedicated server, what offline software and / or script-driven apps you install on it or when you restart it, we can ensure that it is accessible no less than 99.9% of the time. Your server is going to be located in our state-of-the-art facility in the core of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no power outages or other infrastructural difficulties will affect the proper operation of your sites at any time. Our skilled group of system administrators will ensure that if your server freezes for some reason, it'll be rebooted right away. In order to avoid any possibility of malfunctions, we will give you a web server with new and thoroughly tested hardware components to make certain that all of your Internet sites are going to be up and running no matter what.